Service Health

All systems are operational

Past Incidents

Saturday 3rd October 2026

No incidents reported

Friday 2nd October 2026

Wisenet LRM LRM slow performance

We are experiencing slower performance due to a high volume of records being processed. Thanks for your patience while we get this sorted.

02/10/2026 3:15PM AEST - System performance has returned to normal. We’ll continue to monitor processing closely.

Thursday 1st October 2026

Sales+ (Online Enrolment) Sales+ Submission Processing Delays

We have have identified an issue where Sales+ submissions are taking longer to process than usual.

We are working on a number of hot fixes to resolve the issue and prevent this from happening in the future. We aim to release these changes throughout today.

Wednesday 30th September 2026

No incidents reported

Tuesday 29th September 2026

No incidents reported

Monday 28th September 2026

No incidents reported

Sunday 27th September 2026

Scheduled Maintenance – Major Product Release, scheduled 5 days ago

We will be performing scheduled maintenance for a major product release on Sunday 27 September.

During this maintenance window, most services will be unavailable for up to 3.5 hours while we complete the release.

After services are restored, there may be brief periods of slowness or disruption while we complete post-release validation.

Maintenance window:

  • Australia AEST: 10:00 AM – 1:30 PM
  • New Zealand NZST: 12:00 PM – 4:30 PM
  • Singapore SGT: 8:00 AM – 11:30 AM
  • South Africa SAST: 2:00 AM – 5:30 AM

This release includes significant updates to Wisenet Finance. We appreciate your patience while we complete this important release.

Saturday 26th September 2026

No incidents reported

Friday 25th September 2026

No incidents reported

Thursday 24th September 2026

No incidents reported

Wednesday 23rd September 2026

No incidents reported

Tuesday 22nd September 2026

No incidents reported

Monday 21st September 2026

No incidents reported

Sunday 20th September 2026

No incidents reported

Saturday 19th September 2026

No incidents reported