Service Health

All systems are operational
Scheduled Maintenance
Scheduled Maintenance – Major Product Release

We will be performing scheduled maintenance for a major product release on Saturday 13 June.

During this maintenance window, most services will be unavailable while we complete the release.

After services are restored, there may be brief periods of slowness or disruption while we complete post-release validation.

Maintenance window:

  • Australia AEST: 9:30 AM – 12:00 PM
  • New Zealand NZST: 11:30 AM – 2:00 PM
  • Singapore SGT: 7:30 AM – 10:00 AM
  • South Africa SAST: 1:30 AM – 4:00 AM

This release includes important product changes, including Unit Offer Unification updates. We appreciate your patience while this work is completed.

Past Incidents

Thursday 16th October 2025

No incidents reported

Wednesday 15th October 2025

No incidents reported

Tuesday 14th October 2025

No incidents reported

Monday 13th October 2025

USI USI Service is unavailable

13/10/2025 9:00am - USI Service is unavailable. We are investigating the issue. All other services should be working.

15/10/2025 10:50am - AEST - Services restored

Sunday 12th October 2025

No incidents reported

Saturday 11th October 2025

No incidents reported

Friday 10th October 2025

No incidents reported

Thursday 9th October 2025

No incidents reported

Wednesday 8th October 2025

No incidents reported

Tuesday 7th October 2025

No incidents reported

Monday 6th October 2025

No incidents reported

Sunday 5th October 2025

No incidents reported

Saturday 4th October 2025

No incidents reported

Friday 3rd October 2025

No incidents reported

Thursday 2nd October 2025

No incidents reported