Service Health

All systems are operational
Scheduled Maintenance
Scheduled Maintenance – Major Product Release

We will be performing scheduled maintenance for a major product release on Saturday 13 June.

During this maintenance window, most services will be unavailable while we complete the release.

After services are restored, there may be brief periods of slowness or disruption while we complete post-release validation.

Maintenance window:

  • Australia AEST: 9:30 AM – 12:00 PM
  • New Zealand NZST: 11:30 AM – 2:00 PM
  • Singapore SGT: 7:30 AM – 10:00 AM
  • South Africa SAST: 1:30 AM – 4:00 AM

This release includes important product changes, including Unit Offer Unification updates. We appreciate your patience while this work is completed.

Past Incidents

Friday 20th February 2026

Wisenet Login Portal Google SSO Login Issue

20/02/2026 8:43am ADST

We are investigating an issue where some users are unable to login using Google SSO. Message is: 400. That’s an error.

Please use username / password login if possible while we resolve this issue.

If you are unable to login using username/password, please try Forgot Password. OR your portal admin may need to remove Forced Domain in the meantime https://learn.wisenet.co/how-to-enable-2fa-mfa-using-enforced-domains/

10:22am ADST

Deployed a fix to resolve the issue. Sorry for the inconvenience.

Thursday 19th February 2026

No incidents reported

Wednesday 18th February 2026

No incidents reported

Tuesday 17th February 2026

No incidents reported

Monday 16th February 2026

No incidents reported

Sunday 15th February 2026

No incidents reported

Saturday 14th February 2026

No incidents reported

Friday 13th February 2026

No incidents reported

Thursday 12th February 2026

No incidents reported

Wednesday 11th February 2026

No incidents reported

Tuesday 10th February 2026

No incidents reported

Monday 9th February 2026

No incidents reported

Sunday 8th February 2026

No incidents reported

Saturday 7th February 2026

No incidents reported

Friday 6th February 2026

No incidents reported