Service Health

Saturday 30th May 2020

Wisenet LRM Delays with Emails, SMS and Learncycles

30 May 2020 9:35pm AEST - Our monitoring has detected delays processing some Wisenet events (Emails, SMS, Learncycles, TaskNotifications). All other services appear to be operational. We are investigating the issue.

10:30pm AEST - Still investigating the cause.

11:59pm AEST - We have identified a key cause but still have to determine the right fix. Due to the isolated nature of the issue and it being a weekend. We are opting to resolve this in the morning.

31 May 2020 12:30pm AEST - Event delays has been resolved. All events should be processed.